Privacy Policy

At Kumaravel Nadi Astrology ("Kumaravel Nadi Astrology", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, protect, and manage personal information when you visit or interact with our website and use our Nadi Astrology-related services.

Website: https://kumaravelnadiastro.com/

1. About Our Services

Kumaravel Nadi Astrology provides Nadi Astrology-related services, including Nadi Astrology readings, online Nadi predictions, Nadi chapter-related services, and Homam and spiritual services.

Our online Nadi prediction service may require users to provide certain personal details and a thumb impression so that we can attempt to identify and interpret the relevant Nadi leaf.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a Nadi Astrology consultation, submit an online prediction request, communicate through email or WhatsApp, or otherwise use our services.

Personal Information

Depending on the service you request, we may collect:

• Full name
• Father's or mother's name, where required
• Date of birth
• Time of birth
• Place of birth
• Current location or address
• Mobile or telephone number
• Email address
• Information about family members
• Marital or relationship-related information
• Professional or business-related information
• Educational information
• Questions or concerns submitted for consultation
• Other information voluntarily provided during consultation

Thumb Impression Information

For online Nadi prediction services, we may receive a digital image or scanned copy of your thumb impression.

The thumb impression may be used solely for the purpose of identifying or searching for the relevant Nadi leaf and providing the requested Nadi Astrology service.

We request users to provide clear and accurate information and thumb impressions because incomplete or unclear information may affect our ability to provide the requested service.

Communication Information

We may also collect information contained in communications exchanged with you through:

• Email
• Telephone calls
• WhatsApp
• Contact forms
• Online enquiry forms
• Other communication channels used to provide our services

3. Automatically Collected Information

When you visit our website, certain technical information may automatically be collected, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website or webpage
• General website usage information

4. How We Use Your Information

We may use the information collected from you for legitimate business and service-related purposes, including:

• To respond to your enquiries.
• To process requests for Nadi Astrology consultations.
• To conduct online Nadi prediction services.
• To search for and identify relevant Nadi leaves where applicable.
• To interpret information provided during the consultation.
• To communicate Nadi predictions and related information.
• To arrange or provide Homam and spiritual services.
• To communicate regarding appointments, services, payments, or enquiries.
• To provide customer support.
• To maintain business and service records.
• To improve our website and services.
• To maintain website security and prevent unauthorized use.
• To comply with applicable legal and regulatory requirements.

5. Nadi Astrology Information

Information provided by you during a Nadi Astrology consultation may include personal, family, professional, financial, marital, educational, or other life-related information.

We use such information for the purpose of providing the requested Nadi Astrology service and communicating with you about your consultation.

We request that you provide only information that is reasonably necessary for the requested service.

6. Online Nadi Prediction

Users who are unable to visit our centre may use our online Nadi prediction service.

As part of this process, you may be required to submit an online questionnaire containing specific personal details and provide a thumb impression.

The information submitted by you may be used to search for and identify the relevant Nadi leaf and to provide the requested prediction.

We cannot guarantee that a relevant Nadi leaf will always be identified or that a prediction can always be provided based on the information submitted.

7. Thumb Impression and Sensitive Information

A thumb impression is personal information that should be treated carefully. We use thumb impression images provided to us for the purposes associated with the requested Nadi Astrology service.

Users should not submit another person's thumb impression or personal information unless they are legally authorized to do so.

Where possible, access to such information is limited to persons who reasonably require it for providing the requested service.

8. Communication With You

If you provide your telephone number, email address, or WhatsApp number, we may contact you regarding:

• Your enquiry
• Appointment or consultation details
• Online Nadi prediction requests
• Thumb impression or information requirements
• Service-related communication
• Payment-related communication
• Homam or other requested services

We may use telephone, email, WhatsApp, SMS, or other appropriate communication methods for these purposes.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website traffic, remember preferences, and improve the user experience.

Cookies are small text files that may be stored on your device through your web browser.

You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect some website functionality.

10. Analytics and Third-Party Services

We may use third-party service providers for website hosting, analytics, security, communication, forms, payment processing, or other technical and operational purposes.

Such service providers may process certain information on our behalf and may be subject to their own terms and privacy policies.

11. Payments

If payment facilities are provided for consultations, online predictions, Homam services, or other services, payment transactions may be processed through third-party payment service providers.

We may receive limited transaction-related information necessary to confirm and manage the payment or service.

Payment card, banking, or other sensitive payment credentials may be processed directly by the relevant payment provider according to its privacy policy and security practices.

12. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Authorized members or personnel involved in providing the requested Nadi Astrology service.
• Technology, hosting, communication, and service providers who assist us in operating our website and services.
• Payment service providers where necessary to process or confirm payments.
• Professional advisers or service providers where reasonably necessary.
• Government authorities, regulatory bodies, or law enforcement agencies where disclosure is required by law.
• Other parties where disclosure is necessary to protect our legal rights, property, safety, users, or systems.

13. Confidentiality of Consultations

We understand that Nadi Astrology consultations may involve personal and private information.

We take reasonable steps to keep information provided during consultations confidential and use it only for legitimate service-related purposes, subject to applicable law and the exceptions described in this Privacy Policy.

14. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.

However, no method of electronic transmission, email, messaging service, or digital storage can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate interests.

Thumb impression images, consultation information, and related records may be retained for as long as reasonably necessary to provide or maintain records of the requested service, subject to applicable law.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our internal procedures.

16. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally permitted.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request information regarding how your information is processed.

To exercise any applicable privacy rights, please contact us using the details provided below.

17. International Visitors

Our website and online Nadi Astrology services may be accessed by individuals located in India and other countries.

If you access our services from outside India, your information may be processed in India or in other locations where our service providers operate, subject to applicable laws.

18. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, social media platforms, or other online services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

19. Children's Privacy

Our services may involve information concerning family members or children where such information is voluntarily provided by a parent or legally authorized guardian for the purpose of a consultation.

Parents or legal guardians should ensure that they have the appropriate authority before submitting personal information relating to a child or another individual.

20. Accuracy of Information

You are responsible for ensuring that the information submitted to us is accurate and complete to the best of your knowledge.

Incomplete, inaccurate, or unclear information may affect our ability to provide the requested service.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to review this page periodically for the latest information about our privacy practices.

22. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.